Dojo Fees UK (2026): Complete Pricing Guide for UK Businesses

If you’re considering Dojo for your business, one of the first questions you’ll probably ask is: how much does Dojo cost?

Dojo has become one of the fastest-growing card payment providers in the UK, offering card machines, payment processing, business software and next-day payouts for retailers, hospitality businesses and service providers.

Unlike providers such as SumUp, Square and Zettle, Dojo uses a package-based pricing model rather than publishing a simple flat transaction fee. This can make comparing costs more difficult for small business owners.

In this guide, we’ll explain exactly what Dojo fees UK businesses can expect, including package pricing, software plans, hardware costs, contract terms and additional charges you should be aware of before signing up.

If you’re comparing providers, you may also find our guides to Best Card Payment Machines UK, Cheapest Card Readers UK, Card Machine Fees Explained, SumUp Fees UK, Square Fees UK and Zettle Fees UK helpful.

What Are Dojo Fees?

Unlike SumUp, Square and Zettle, Dojo does not primarily market itself as a simple pay-as-you-go card reader provider.

Instead, Dojo combines payment processing, card machines, business software and customer support into a broader package designed to help businesses manage and grow their operations.

Dojo fees generally fall into four categories:

• Package pricing
• Transaction fees
• Hardware costs
• Software subscriptions

For most businesses, the monthly package fee will be the starting point for calculating costs.

Depending on your annual card turnover, Dojo may offer:

• Fixed monthly packages
• Custom transaction rates
• Bespoke enterprise pricing

This means two businesses using Dojo may pay very different fees depending on their processing volumes and requirements.

While this pricing model is less transparent than providers such as SumUp and Square, it can potentially offer better value for businesses processing larger card volumes.

Dojo Pricing Explained

Dojo’s pricing structure is built around annual card turnover rather than a simple flat-rate transaction fee.

Important: Unlike providers such as SumUp, Square and Zettle, Dojo does not publish standard transaction rates for most businesses. Businesses processing more than £100,000 annually must contact Dojo directly for a tailored quote.

Dojo Contracts

One of the biggest differences between Dojo and providers such as SumUp, Square and Zettle is that Dojo typically operates using contracts.

According to Dojo, contract length depends on the level of card turnover processed by the business.

Businesses Processing Under £1 Million Per Year

For businesses with annual card turnover below £1 million:

• Initial contract term: 12 months
• After the first year: monthly rolling contract

This provides more flexibility than some traditional merchant account providers, which may require longer commitments.

Businesses Processing Over £1 Million Per Year

For larger businesses processing more than £1 million annually, contract terms may be negotiated individually.

The exact contract length may depend on:

• Processing volumes
• Number of locations
• Hardware requirements
• Pricing agreements

Before signing any agreement, it’s worth asking:

• Is there a minimum contract term?
• What notice period applies?
• Are there any early termination charges?
• Are hardware costs refundable?

Because Dojo uses bespoke pricing for many businesses, contract details may vary between customers.

Impact on Profit Margins

When comparing card payment providers, it’s important to look beyond headline pricing. For larger businesses, negotiated transaction rates can often have a greater impact on profitability than hardware costs.

A lower transaction fee doesn’t always mean lower overall costs if monthly subscriptions, hardware costs or contract commitments are involved.

For businesses considering Dojo, key questions include:

• How much card revenue do you process each month?
• Will you exceed Dojo’s included transaction allowance?
• Do you need additional software features?
• How many card machines will you require?

Businesses processing relatively low volumes may find flat-rate providers such as SumUp or Zettle easier to understand and budget for.

However, businesses with higher turnover may benefit from Dojo’s customised pricing structure and negotiated rates.

Because Dojo doesn’t publish standard rates for most businesses, requesting a personalised quote is often the only way to calculate your true processing costs.

Dojo Hardware Costs

Dojo currently offers several payment solutions designed for different types of businesses.

Unlike some providers that focus primarily on small card readers, Dojo’s hardware is aimed at established businesses requiring dedicated payment terminals.

Current Dojo Hardware Pricing

📱 Viewing on mobile? Swipe left and right to see the full table.

Device	Upfront Cost	Monthly Option	Best For
Dojo Go Max	£149	£25/month	Mobile and countertop payments
Dojo Pocket	£239	£20/month	Hospitality and table service
Dojo Wired	£179	£15/month	Fixed checkout locations
Tap to Pay on iPhone	£0	N/A	Businesses using compatible iPhones

Dojo Go Max

Best for: Most small businesses

Dojo Go Max is Dojo’s flagship portable card machine and is likely to be the device most businesses are offered. It features built-in WiFi and 4G connectivity, a touchscreen display and an integrated receipt printer.

At the time of writing, Dojo advertises the Go Max from £149 upfront or £25 per month.

Dojo Pocket

Best for: Restaurants and table service

Dojo Pocket combines ordering and payment functionality in a single handheld device. It is designed primarily for hospitality businesses that want staff to take orders and payments away from a fixed till.

At the time of writing, pricing starts from £239 upfront or £20 per month.

Dojo Wired

Best for: Fixed checkout locations

Dojo Wired is a countertop card machine designed for retail stores, kiosks and other businesses with a permanent payment location. Unlike Dojo’s portable devices, it is intended to remain connected at a till point or service counter.

At the time of writing, pricing starts from £179 upfront or £15 per month.

Tap to Pay on iPhone

Dojo also supports Tap to Pay on iPhone, allowing businesses to accept contactless payments directly through a compatible iPhone without a separate card reader.

There is currently no hardware cost, making it a useful option for sole traders or businesses looking for a backup payment method.

Dojo Software Plans

In addition to payment processing and hardware, Dojo offers software plans designed to help businesses manage transactions and gain operational insights.

Unlike many providers, Dojo separates some of its business software features into different subscription tiers.

Essential Plan (Free)

The Essential plan is included at no additional cost.

Key features include:

• Accept all major card types
• Integration with supported POS systems
• Real-time transaction visibility
• Easy PCI compliance support
• Payment links
• Digital and printed receipts
• Native currency payment acceptance

For many smaller businesses, Essential provides the core functionality needed to accept payments and manage day-to-day operations.

Plus Plan (£11.99 Per Month Per Location)

The Plus plan adds additional reporting and business intelligence features.

According to Dojo, these include:

• Customer spend tracking
• Competitor benchmarking
• Weekly performance reports
• Remote refund processing
• Cashback functionality
• Bill splitting
• Custom tipping options
• Pre-authorisation for tabs and bookings
• Additional user accounts and permissions

Pricing is:

£11.99 per month per location

Dojo currently offers three months free for new customers on this plan.

Essential vs Plus

📱 Viewing on mobile? Swipe left and right to see the full table.

Feature	Essential	Plus
Accept all major cards	✓	✓
Payment links	✓	✓
Real-time transactions	✓	✓
PCI compliance support	✓	✓
Customer spend tracking	✗	✓
Competitor benchmarking	✗	✓
Weekly reports	✗	✓
Remote refunds	✗	✓
Cashback	✗	✓
Bill splitting	✗	✓
Custom tipping	✗	✓
Pre-authorisation features	✗	✓

For businesses in hospitality and retail, the Plus plan may provide enough operational benefits to justify the additional monthly cost.

Dojo Additional Features

While pricing is important, Dojo places significant emphasis on the wider service it provides to businesses.

Several features are included across the platform and form part of Dojo’s overall value proposition.

Next-Day Payouts

Dojo advertises next-day settlements, helping businesses access funds quickly after taking payments.

For businesses that rely heavily on cash flow, faster payouts can be a meaningful advantage over providers with longer settlement times.

UK-Based Support

Dojo highlights its UK-based support team as a key selling point.

According to the company, support includes:

• UK-based customer service
• Online support resources
• Technical support seven days a week
• Remote assistance when required

Dojo states that general account support is available:

• Monday to Sunday, 8am–6pm

Technical support is available:

• Monday to Sunday, 8am–11pm

This level of support is more comprehensive than many low-cost card reader providers.

PCI Compliance Support

All Dojo card machines use point-to-point encryption (P2PE).

Dojo states this helps simplify PCI compliance requirements while protecting customer payment data.

For businesses unfamiliar with PCI compliance obligations, this may reduce some of the administrative burden associated with card payments.

EPOS Integrations

Dojo integrates with over 450 EPOS systems through its Connect Cloud platform.

This makes it particularly attractive to:

• Restaurants
• Cafés
• Retail stores
• Multi-site businesses

Businesses already using an EPOS system should check compatibility before committing to a provider.

Sidekick Business Tools

Dojo’s Sidekick platform provides access to business management tools and reporting features.

Depending on the software plan selected, businesses may gain access to:

• Customer spending insights
• Competitor benchmarking
• Weekly performance reports
• Transaction reporting
• Team management tools

These features move Dojo beyond simple payment processing and closer to a full business operations platform.

Dojo vs SumUp

Many businesses considering Dojo will also look at SumUp.

📱 Viewing on mobile? Swipe left and right to see the full table.

Feature	Dojo	SumUp
Pricing	Package-based	Simple flat-rate
Contracts	Usually 12 months	No contract
Hardware	From £149	From £25
Software	Free and paid plans	Mostly optional
Support	UK-based support team	Online support
Best For	Established businesses	Sole traders and small businesses

SumUp’s biggest advantage is simplicity.

Businesses can sign up online, purchase a reader and begin accepting payments quickly without long-term commitments.

Dojo may offer more sophisticated reporting, support and integration options, but the contract requirement will make it less appealing for some smaller businesses.

Read our complete SumUp Fees UK guide.

Dojo vs Square

Square occupies a middle ground between Dojo and SumUp.

📱 Viewing on mobile? Swipe left and right to see the full table.

Feature	Dojo	Square
Pricing	Package-based	Published flat-rate fees
Contracts	Usually required	No contract
Hardware	From £149	From £19 + VAT
POS Software	Included options	Extensive POS ecosystem
Support	UK-based support	Online and phone support
Best For	Growing businesses	Retail, hospitality and service businesses

Square is generally more transparent about pricing because transaction fees are published publicly.

Dojo may be attractive to businesses processing larger volumes where bespoke pricing can potentially reduce overall costs.

Because Dojo’s pricing model differs from flat-rate providers, businesses should consider total monthly costs rather than transaction fees alone.

Read our complete Square Fees UK guide.

Monthly Cost Examples

Who Is Dojo Best For?

Retail Shops

Dojo is well suited to retail businesses requiring reliable payment terminals, next-day payouts and EPOS integrations.

The availability of both portable and countertop devices provides flexibility for different retail environments.

Hospitality Businesses

Restaurants, cafés, pubs and bars are a major target market for Dojo.

Features such as:

• Bill splitting
• Tipping options
• Portable devices
• EPOS integrations
• Pre-authorisation functionality

make the platform particularly attractive to hospitality operators.

Growing Businesses

Businesses expecting transaction volumes to increase over time may benefit from Dojo’s custom pricing approach.

Rather than paying a standard flat-rate fee indefinitely, growing businesses may be able to negotiate better terms as volumes increase.

Multi-Site Businesses

Dojo’s reporting tools, user permissions and integrations make it suitable for businesses operating across multiple locations.

The ability to access consolidated reporting can be particularly useful for larger operators.

Less Suitable For

Dojo may be less suitable for:

• Market traders
• Seasonal businesses
• Very small sole traders
• Businesses that prefer fully transparent, published transaction rates
• Businesses seeking a no-contract solution

For these users, providers such as SumUp, Square or Zettle may be easier and cheaper to get started with.

Is Dojo Good Value?

Dojo offers a very different proposition from many modern card payment providers.

Rather than focusing solely on low transaction fees or cheap card readers, Dojo combines payment processing, hardware, software and support into a broader business package.

Its strongest advantages include:

• Fast payouts
• Strong UK-based support
• Extensive EPOS integrations
• Business reporting tools
• Hospitality-focused features
• Potentially competitive bespoke pricing

However, there are also some drawbacks:

• Less pricing transparency than competitors
• Contract commitments for many businesses
• Higher upfront costs than entry-level card readers
• Bespoke pricing makes direct comparisons more difficult

For established retail and hospitality businesses, Dojo can be an attractive option.

For sole traders and very small businesses, simpler providers may often represent better value.

Frequently Asked Questions